Customer Support

As a customer, you always come first. Our experience and competence guarantee that you get the response and support you need, when you need it.

Registration
Allergon’s regulatory department holds an extensive experience of product registration. With that background we are able to support you with any source material data needed in your registration process for new products or in case of renewals.

Customer Specifications
Allergon will work with you to establish special specifications that you require. In order to increase confidence you are welcome to arrange an audit at our facilities.

Pre-samples
If necessary you can request a pre-sample of a specific batch in order to feel more confident in the material that you order. At the time of sending the pre-sample we can arrange to reserve, for an agreed period of 30 days, the total quantity you that require.

Reservation of batches
At Allergon you can reserve a batch to meet your requirements for future deliveries, for an agreed specified period of time, to avoid unnecessary incoming controls. Efficient procedures save resources, for all of us.

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